Refund policy

Our flowers are guaranteed for 7 days from delivery and may be delivered in bud to extend longevity.

If you have a question or query you can contact us by email sales@newcastleflower.co.uk. or by telephone 0191 2743804

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.